Shipping & Returns

Currently, we ship within the U.S. and internationally! 

MADE TO ORDER items will be sent within 7-10 business days of payment and will take 2-7 business days for priority delivery anywhere within the United States.  For delivery outside of the US, standard international shipping will take 10-20 days. Please note that Aeren Waters, LLC is not responsible for any potential delay or customs/duty fees after orders have been sent , as it varies with carrier and destination. The selection of shipping options are available to you upon checkout.

AW EXCLUSIVE items will be sent within 5-7 business days of payment and will take 2-7 business days for priority delivery anywhere within the United States.  For delivery outside of the US, standard international shipping will take 10-20 days. Please note that Aeren Waters, LLC is not responsible for any potential delay or customs/duty fees after orders have been sent , as it varies with carrier and destination. The selection of shipping options are available to you upon checkout.

We ship to the address provided during check out. Please confirm that the shipping address is correct. We can not be held responsible for shipping to incorrect addresses received during checkout. Wherever possible, we will send an email to the address provided during checkout that the package was shipped.